At shop.adetique.com, we want you to be satisfied with every purchase. This Refund & Cancellation Policy explains when refunds, returns, and cancellations apply for products and digital subscriptions purchased on shop.adetique.com.

• Orders may be cancelled before dispatch by contacting sd19941508@gmail.com with your order reference.
• Once shipped, cancellation is not possible; you may request a return after delivery subject to our return criteria.
• Subscription plans may be cancelled before renewal; access continues until the end of the paid billing period.

• Eligible physical products may be returned within 7 days of delivery if unused, in original packaging, and with proof of purchase.
• Refunds are processed to the original payment method within 7–10 business days after we receive and inspect the returned item.
• Shipping charges are non-refundable unless the return is due to our error or a defective product.
• Digital goods and customized items may not be eligible for refund once delivered.

Paid subscription fees are generally non-refundable after activation. If you were charged in error or experienced a technical failure, contact us within 48 hours at sd19941508@gmail.com for review.

Please contact our support team before initiating a chargeback with your bank. We will work to resolve issues promptly. Unfounded chargebacks may result in account suspension.